FAQs

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Frequently Asked Questions

  1. What is Keyboarding 1?

  2. What is the difference between Keyboarding 1 and 2?

  3. Is this course offered online?

  4. What supplies do I need?

  5. Where can I find a list of corrections for the text and software?

  6. How do I enroll and how much does it cost?

  7. Do I need to take Keyboarding 1 before Keyboarding 2?

  8. Can I do extra work at home?

  9. How do I delete files from removable media or the hard drive?

  10. What do work if the network goes down?

1. What is Keyboarding 1? Return to top of page

Click here to read all about Keyboarding 1.


2. What is the difference between Keyboarding 1 and Keyboarding 2? Return to top of page

Keyboarding 1 is a full-semester, 3-unit course delivered in a traditional classroom on campus or online. You will learn to type by touch and will also learn the basic features of Word 2000 in order to produce mailable documents such as letters, tables, reports, and memos.

Keyboarding 2 is a full-semester, 3-unit course delivered in a traditional classroom on campus or online. To enter the course, you should have the ability to type 30 w.p.m. If you are successful, your minimum speed at end of course should be 40 w.p.m. accurately by touch. You will build keyboarding speed and accuracy; and you will produce mailable advanced letters, tables, reports, memos, and desktop published documents using Microsoft Word.

If you do not type at all or do not type by touch, you should enroll in CAOT 1. If you type 20 w.p.m. and want only to improve speed and accuracy, you may enroll in CAOT 9, Keyboarding Improvement, which has no document processing. Students who type accurately at 30 w.p.m. may enroll in CAOT 2, Keyboarding 2.


3. Is this course offered online?  Return to top of page

Yes. Click here for details.


4. What supplies do I need? Return to top of page

Click here to see what supplies you need. 


5. Where can I find a list of corrections for the text and software?

Note: If you are using the first printing of Gregg College Keyboarding & Document Processing, Microsoft Office Word 2007 Update and the first printing of the Microsoft Office Word 2007 Update Manual for Gregg College Keyboarding & Document Processing, your books are no longer synchronized with changes and corrections made to the GDP software via GDP's Live Update feature. This will result in document scoring errors occurring in documents that you have typed correctly.

Click here to read troubleshooting tips when document scoring errors occur on correct documents and to download Word 2007 Textbook Errata. This errata file includes corrections and changes you should make to the first printing of your books to bring them into alignment with the current GDP software and to provide you with valuable tips and information as you complete your document processing jobs in the text and practice exercises in the Word Manual.


6. How do I enroll and how much does it cost? Return to top of page

There are several convenient ways to enroll—telephone registration (STEP—Student Telephone Enrollment Program), online, or in person. Go to the LACC home page at http://www.lacitycollege.edu/ and click on links for how to enroll or click here. See the instructor for the class if you want to enroll late or need an add card.

LACC charges low enrollment fees. Fees change, so check with Admissions for fees for California residents. Foreign students with F-1 visas or out-of-state students pay additional non-resident fees.


7. Do I need to take Keyboarding 1 before Keyboarding 2? Return to top of page

No. If you can type at least 30 w.a.m. with accuracy, you can go on to Keyboarding 2. It is highly recommended that you take Keyboarding 1 before Keyboarding 2 in order to learn the basics of formatting letters, tables, reports, and memos using Word 2000.


8. Can I do extra work at home? Return to top of page

You can do additional work outside of class if you install the GDP software at home. Click here for steps on setting up GDP at home. 

System Requirements: Your computer must meet these minimum specifications:

  • Pentium III CPU or higher. (GDP software is not compatible with a Mac.)

  • 128 MB RAM required for Windows XP or Vista systems

  • Hard disk drive.

  • CD-ROM drive (8X or faster) to install the program.

  • Graphics adapter, SVGA or higher; 800 x 600, True Color (24-bit or 32-bit) or High Color (16-bit) modes.

  • SVGA color monitor.

  • Data will be stored on the hard disk or removable media such as a USB flash drive.

  • Cable modem or some type of reliable Internet connection. A cable modem or DSL is recommended but not required.  

Software: You must have the software listed here installed on your computer.

  • GDP Home Version Software for Gregg College Keyboarding & Document Processing, Microsoft Office Word 2007 Update, 10th Edition, Lessons 1-120, For Home Use. This software (hereafter known as GDP) is included with the textbook.

  • Microsoft Word 2007 for document processing. Click here for details.

  • Microsoft Me, 2000, XP, or Vista.

  • Netscape Navigator 7.2 or higher or Microsoft Internet Explorer 7.0 or higher.

  • An e-mail account is required.

  • An updated virus software program.


9. How do I delete files from removable media or the hard drive? Return to top of page

To delete files, do this:

  1. From the File menu, click Delete Files. In the Delete Files window, you will see the names and sizes of your files.


     
  2. Click the Delete Language Arts and Skillbuilding Files check box to delete all language arts and skillbuilding files.
  3. Click the Delete Word Processing Files check box to select and delete all the Word files. Each Word document is stored in a separate *.DOC file, and these Word files take up the most space on your disk. If you want to save any Word files, hold down the Ctrl key while you click on selected file name to deselect it.
  4. Click the Delete button to delete the selected file(s).
  5. In the Confirm dialog box, click Yes to confirm each file deletion individually or click Yes to All to delete all files at once. Click No to save the selected file from being deleted. Click Cancel to save all selected files and return to the Delete Files dialog box. Then click Cancel again to exit this function.

Note: When Delete Files is used, just your text is deleted. Scores for deleted text files will be retained on your Summary Report, but you will not be able to get Detailed Reports for deleted files. In the Portfolio Summary Report, the * preceding the Date column is removed for all deleted exercises.


10. How do I work if the network goes down? Return to top of page

See your instructor for help, but this is what you should do:

  1. Insert a flash drive or floppy into the A Drive, click Start, Programs, Irwin Keyboarding, GDP Standalone, to launch GDP.

  2. Log on with a floppy and use the exact name, e-mail address (if your instructor requires an e-mail address), and password as used in your LAN class.

  3. Resume with the exercise you were typing when the network went down.

At the end of class, follow these steps:

  1. File, Export Student Data. (If an Export window appears with an explanation of the export process, read information and click OK.)

  2. In the Export window, click Browse, browse to 31/2 Floppy (A:), and click OK.

  3. Click Export. (Answer Yes if prompted to overwrite an existing file.)

  4. When the network is up again, log-in as usual on the LAN, click File Import Student Data, click the list arrow next to the Look In box, browse to 31/2 Floppy (A:), and click Import. All your work is now synchronized. Resume with the exercise you were last typing when you exported.

 

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This site and its contents are © 2008 [Arlene Zimmerly] and may not be reproduced in any form without prior written permission. All rights reserved. Best viewed in Internet Explorer, 1024 x 768 resolution. Revised July 24, 2008.